We all make mistakes, and hopefully we all learn from them. Oftentimes, mistakes are made due to a lack of communication or a misunderstanding. As a small business, the key is to minimize these mistakes so they don’t impact the customer experience. For example, a miscommunication can result in not enough employees showing up to […]
Payroll is one of the biggest challenges for many businesses, but it’s also the most important function for retaining employees. Although employees are used to seeing that paper check arrive in their mailbox every week or funds magically appear in their bank accounts, there is a complicated and time-consuming process involved in making it happen […]
Once you have found the right talent for your business, you don’t want to lose them because of frustration over inconsistent work schedules or scheduling errors. According to HR Drive, work-life balance is the number one driver of employee satisfaction and scheduling consistency is deemed to be the most important component of that. If you’re […]
Although sometimes necessary in order to meet the needs of the business, overtime is something that is best avoided whenever possible. In the US, the number of workers eligible for overtime, already a big part of a budget for industries from retail to food to manufacturing and beyond, was expanded by 1.3 million last year, […]
Theft is often thought of as a tangible act such as stealing goods or merchandise. However, for business owners, one of the most common forms of theft they have to deal with is intangible one — stealing time. With so many moving parts to managing a business, you might wonder if the few extra minutes […]
How much time do you or your managers spend on employee scheduling every week? A couple of hours? The better part of a day? The fact is, employee scheduling is a necessary but time-consuming task for just about every business, and there’s more to it than just assigning shifts. You have to manage a number […]
Retail businesses are fraught with employee challenges. While some people want to make a career in sales and hospitality, coffee, clothing or hardware, not all your employees will. Many who work in these industries are only using it as a temporary stop on their career journey. They also tend to be young people who have […]
Finding and keeping good employees is a constant challenge for small businesses as the cost of training employees can be quite high. In fact, the average cost to hire an employee in a smaller company is about $7,600. However, when you find that an employee is just not working out, what do you do? Below, […]
One challenge many small and large businesses face is communication, from the newest employee to the seasoned veteran. In fact, a recent survey of companies with about 100 employees found that poor communication within the company cost an average of $420,000/ year. Retail businesses have complex operations and management, and between the constant activity and […]
We’re now nearing the end of winter, but depending on where your business is located snow still may be in the forecast. Some area’s winters are fairly mild and light, while others aren’t so lucky – severe snowstorms are enough to shut down more than schools, businesses too! Larger companies typically have a policy in […]